Culture cues come from the top. At the CEO level, culture becomes a highly sensitive and subtle issue. The formal decisions on the one hand and the behavior on the other hand constitute a very powerful "machinery" that deeply influences their ability to get traction with stakeholders.

It is not only contradictions in explicit CEO behavior that weaken the CEO's ability to act; often, it is unconscious, subtle dissonance that gets in the way.

We help our clients understand what these are and how to deal with them.