Superior Decision Making
Perfecting the art of corporate decision making
Imagine that everyone in your company made the right choices and took the right decisions, regardless of context and hierarchy. Good decision making is increasingly recognized as the key competitive advantage in today’s complex, ambiguous and uncertain operating environment.We tend to think of decision making as something that happens at the top of organizations, is done by individuals or small groups of highly experienced people. In fact, only a small fraction of decisions are made at the top. In particular, stakeholders’ experience is shaped far more by a myriad routine, daily decision that are made by the employees at the periphery of the firm, then the major, big stakes decisions made at the top.
The challenge lies in enabling good decision-making at scale, regardless of location in the hierarchy or context. To consistently outperform competitors and remain flexible without adding risks, it is critical to embed good decision making practices throughout the organization. Improving decision making is not simple in an operating environment with multiple geographies, functions, organizations, and products. In larger firms training is often focused on individuals or teams. But the real challenge is to address the underlying rules, routines, and tools to consistently enable good decision making at scale.
The AgilityINsights Diagnostic™ provides CEOs and their executives with the first step towards building an organization capable of making good decisions - aligned with the strategic intent of the firm. The data provides, on one hand deep insights into how their organizational systems supports or gets in the way of sound decision-making at scale. On the other hand, the diagnostic provides hands-on and specific guidance on which systems the firm should focus its organizational development effort.
Lukas Michel works with leadership teams as follows:
- Diagnose: Rigorously review exiting routines such as performance measurement and management, strategic planning, risk management, and goal orientation.
- Interpret: Systemically analyze what it takes to establish controls that can cope with the challenges of the new era.
- Plan: Create a roadmap around which to build the organizations management system and policies.
- Implement: Develop the systemic capabilities for rigor, discipline at a pace that fits your organization’s goals.
Start your discussion on the future of your organization with AgilityINsights Diagnostic™.

